Our professionally Managed IT Services
Laptop / Desktop Repairs & Servicing
Virus and Spyware Removal
Remote Repairs and Support Options
Website / Email Hosting
Business Service Contracts
We provide Australian Businesses with Annual Service Contract options that include regular maintenance and protection. Our goal is to provide our customers with reduced downtime and increased productivity by ensuring IT solutions remain stable and operational.
On call remote support
We provide 24/7 remote support for businesses and perform the majority of our scheduled maintenance after hours to minimise IT downtime.
In situations that require a technician to be onsite, we will make the necessary arrangements to ensure that downtime is minimal.
Service Contract Backups
Recovery solutions are an important factor of our support, simply because Users have the uncanny ability to create situations that can cost a business their data. For that reason, we include reduced rates for backup plans for customers on service contracts.
We provide our customers with annual Memberships options that are designed to reduce the ongoing costs of owning a computer.
Standard Membership (presently available in Townsville only)
for a single $250 annual fee you will receive 2 Included Visits (valued at $120 per visit) and 6 Included Remote Support Sessions (valued at $75 per session), giving you $690 value (saving $440). PLUS you can add additional computers for $15 each, up to a total of 5 computers.
Remote Lite Package
You can purchase an annual Remote Lite Package, which consists of 5 remote support sessions for the low sum of $150 (valued at $75 per session), giving you $375 value (saving $225).
Remote Heavy Package
You can purchase an annual Remote Heavy Package, which consists of 10 remote supports sessions for the low sum of $250 (valued at $75 per session), giving you $750 value (saving $500).
Quote: Service Contract
Quote: Cloud Backups
259 Ross River Road
Aitkenvale (Townsville) Qld 4814
Office Phone: (07) 4766 9696
International: +61 7 4766 9696