Service Contracts

Annual solutions for businesses that require ongoing IT Support

SERVICES

What Service Contracts Cover

Computer Repairs and Maintenance

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Businesses rely on the performance of their computers, and as such it is important to keep them maintained and working.  Currently, all Labour is included in our service contracts, and your only added expense would be if hardware needed to be replaced.

Emergency Onsite Visits and remote sessions

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We understand the  importance of our customers staying operational.  We will promptly deal with issues using remote desktop software, but in the event that there is an emergency, we will work towards being onsite ASAP to diagnose and deploy fast repair solutions.

Data Recovery and Cloud Backup & Recovery

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Data loss is a very real threat to any business, and it needs to be protected.  We have seen too many people lose data and for that reason we built our own local cloud backup servers.  We make this available to service contracts at the fixed annual rate of $180

After Hours Health Checks

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We understand that businesses cannot take several hours out of the working day to get computers checked, so we make arrangements with customers for night time scans and health checks to ensure that the systems are working properly and to remove any nasties.

We service Australia

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We are an Australian Company servicing from the East Coast to the West Coast.  From Cairns to the Sunshine Coast, to Mt Isa and across to Kalgoorlie.  We are only a phone call away, and with 30 years experience in the IT industry, we can service all your IT requirements.

Peace of Mind

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Our customers have the peace of mind knowing that we have their back, and that if disaster calls then we will kick into gear to ensure that any consequences are minimal to none.  To most locations in Australia we are 12-24 hours away, so no distance is too great or too small.

Site Map

Contact Details

Managed Software

Quotation Requests

Quote: Membership

Quote: Service Contract

Quote: Cloud Backups

Quote: Bundles

Townsville Office

259 Ross River Road

Aitkenvale (Townsville) Qld 4814

Office Phone: (07) 4766 9696

International: +61 7 4766 9696

Email: admin@apcmedico.com.au