What Service Contracts Cover
Computer Repairs and Maintenance
Businesses rely on the performance of their computers, and as such it is important to keep them maintained and working. Currently, all Labour is included in our service contracts, and your only added expense would be if hardware needed to be replaced.
Emergency Onsite Visits and remote sessions
We understand the importance of our customers staying operational. We will promptly deal with issues using remote desktop software, but in the event that there is an emergency, we will work towards being onsite ASAP to diagnose and deploy fast repair solutions.
Data Recovery and Cloud Backup & Recovery
Data loss is a very real threat to any business, and it needs to be protected. We have seen too many people lose data and for that reason we built our own local cloud backup servers. We make this available to service contracts at the fixed annual rate of $180
After Hours Health Checks
We understand that businesses cannot take several hours out of the working day to get computers checked, so we make arrangements with customers for night time scans and health checks to ensure that the systems are working properly and to remove any nasties.
We service Australia
We are an Australian Company servicing from the East Coast to the West Coast. From Cairns to the Sunshine Coast, to Mt Isa and across to Kalgoorlie. We are only a phone call away, and with 30 years experience in the IT industry, we can service all your IT requirements.
Peace of Mind
Our customers have the peace of mind knowing that we have their back, and that if disaster calls then we will kick into gear to ensure that any consequences are minimal to none. To most locations in Australia we are 12-24 hours away, so no distance is too great or too small.
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Mountain View Marketplace
40-50 Bamford Lane
Kirwan (Townsville) Qld 4817
Office Phone: (07) 4766 9696