Our Pricing

In Workshop Repair

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Workshop repairs are capped at the fixed rate of $120*

Any parts or further expenses are also charged on top of repair price.

* We provide $20 Concession Discounts to the following customers:

  • Defence Force Personnel
  • Pensioners
  • Students with Student Cards


Home Visit/ Repair

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Home Visit repairs are billed as follows:

  • $120 first hour*
  • $80 for each additional hour
  • $75 Short Repair (under 30 minutes)

* We provide $20 Concession Discounts on the first hour for the following:

  • Defence Force Personnel
  • Pensioners
  • Students with Student Cards

Onsite Business

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Because businesses generally require greater IT expertise to resolve onsite problems, we need to deploy more experienced technicians at a rate of $150 per hour. 

If we feel that the repair could require several hours to resolve, we will advise the customer and recommend a return to base option that will then downgrade the job to an In Workshop Repair, which is billed at the lower rate of $120, thereby minimising customers costs.

Remote Sessions

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We provide Remote Repairs at the rate of $75 per repair.  The Remote software these days allows our technicians to resolve most problems over the Internet, and allows us to service customers all around Australia.  As long as you have stable Internet, then Remote repairs are our preferred option.

Remote sessions require a booking

Microsoft Office Subscriptions

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With the growing cost of having to maintain and update Microsoft Office products for work and students, we have opted to make available $40 yearly subscriptions to our customers.  We  remain the holder of the bulk licences, and lease out the desired number of licences to our customers as they need.

Auto renewals are sent after 12 months

Pickup and Return fee

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We service a large variety of local customers who are unable to disconnect and deliver their computer equipment to us.  Therefore, we offer a $10 pickup or $10 deliver fee.  A lot of customers like this option as it removes the headache of having unplug or plug things in when the computer returns home.

Discuss with reception when booking in.

Site Map

Contact Details

Managed Software

Quotation Requests

Quote: Membership

Quote: Service Contract

Quote: Cloud Backups

Quote: Bundles

Townsville Office

259 Ross River Road

Aitkenvale (Townsville) Qld 4814

Office Phone: (07) 4766 9696

International: +61 7 4766 9696

Email: admin@apcmedico.com.au